Description based on the Specified Commercial Transactions Act
Distributor
Ukyo Co., Ltd.
representative person
Chiaki Miura
location
3-21-3 Wakamiya, Nakano-ku, Tokyo
telephone number
03-3338-4188
Telephone reception hours
10:00-19:00
email address
Home page
Sales price
Please see the product page.
All product prices are shown including tax.
Required fees other than the product price
As a general rule, customers are responsible for paying consumption tax (tax included), shipping fees, cash on delivery fees, and bank transfer fees. For details on shipping fees and cash on delivery fees, please refer to the Usage Guide.
As a general rule, customers are responsible for paying consumption tax (tax included), shipping fees, cash on delivery fees, and bank transfer fees. For details on shipping fees and cash on delivery fees, please refer to the Usage Guide.
Delivery time
Once your order is confirmed, it will be shipped within 1 to 3 business days.
If there is a delay due to bad weather, the delivery company's circumstances, or any other reason, we will notify you by email.
payment method
Bank transfer, cash on delivery
Returns, exchanges, cancellations, etc.
We cannot accept returns or refunds after the product has been shipped. We will only exchange the product for a good one if the product is defective.
Due to the nature of the product, we do not accept returns or exchanges in principle if the taste, texture, aroma, etc. of the product does not meet your expectations or preferences.
Return period
We take every precaution when shipping, but if there is any damage or the wrong product, please return it within 8 days with postage prepaid.
Return shipping fee
If the product is defective, we will cover the cost.
Any other charges will be the customer's responsibility.